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Effective Date: May 30, 2025
At BestTwitch, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
We collect information that you provide directly to us, such as:
Personal Information: Name, email address, billing details, and any other information you provide during checkout or account creation.
Payment Information: We use secure third-party payment processors (e.g., Stripe, PayPal) to handle your payment transactions. We do not store your credit card details on our servers.
We may also collect information automatically through cookies and similar technologies, including:
Usage Data: IP address, browser type, pages viewed, and time spent on our site.
Device Information: Information about the device you use to access our website, including device type, operating system, and unique device identifiers.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Send order confirmations, download links, and other service-related emails.
Improve our website and customer service.
Communicate with you about updates, new products, and promotions (you can opt out at any time).
Protect against fraud and ensure compliance with our legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences and account details.
Analyze website traffic and usage patterns.
Provide relevant advertisements and marketing.
You can control or disable cookies through your browser settings, though some features may not work properly without them.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted third parties in these cases:
Payment processors to securely process payments.
Service providers who help us operate our website (e.g., web hosting, analytics).
Legal authorities if required by law or to protect our rights.
5. Data Security
We take the security of your information seriously. We use industry-standard measures like SSL encryption to protect your data during transmission. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information.
Object to or restrict certain processing activities.
Withdraw your consent where applicable.
Lodge a complaint with a data protection authority.
To exercise your rights, please contact us at support@besttwitch.com
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date at the top will be updated accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: support@besttwitch.com
Thank you for trusting BestTwitch with your personal information. We’re committed to keeping it safe and secure.