Orders:
What is BestTwitch.com?
BestTwitch.com is your one-stop shop for high-quality digital graphics and branding tools for Twitch, Discord, and YouTube channels. We provide everything from sub badges and emotes to mascot logos and 3D models to help your stream stand out.
How do I receive my purchased items?
After completing your purchase, you’ll receive an instant download link to your email. You can start using your graphics right away, no waiting for shipping!
Can I customize the graphics I purchase?
Yes! Many of our graphics are customizable, and we also offer custom design services. Contact our team for more details on personalization options.
Are your graphics compatible with other platforms besides Twitch?
Absolutely! While we specialize in Twitch graphics, our assets also work seamlessly with Discord, YouTube, and other streaming and social platforms.
Shipping & Returns:
How will I receive my order?
All our products are digital, so there’s no physical shipping. Once your payment is confirmed, you’ll receive an instant download link to your email. This means you can start using your graphics and assets right away.
Do you offer refunds?
Because our products are digital and delivered instantly, we generally do not offer refunds. However, if you encounter any issues with your purchase (like file corruption or missing items), please contact us and we’ll make it right.
What if I didn’t receive my download link?
First, check your spam or promotions folder in your email. If it’s not there, please reach out to our support team with your order number, and we’ll resend it right away.
an I exchange a product after purchase?
Due to the nature of digital products, we do not accept exchanges. However, if you accidentally purchased the wrong item, please contact us as soon as possible — we’re happy to help where we can.
Payment:
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also support PayPal for fast and secure payments.
Is it safe to make payments on BestTwitch.com?
Yes! We use industry-standard SSL encryption to ensure all transactions are secure. Your payment information is protected, and we never store your card details on our servers.
Will I receive an invoice for my purchase?
Yes, an order confirmation and invoice will be emailed to you immediately after completing your purchase. Please check your inbox (and spam folder) if you don’t see it.
Do you offer refunds?
Due to the digital nature of our products, we typically do not offer refunds. However, if you encounter any issues with your purchase, please reach out to our support team and we’ll do our best to help!